TEMECULA, Calif. — (September 20, 2017) – September 10-16 was National Housekeeping Appreciation Week and executives at Pechanga Resort & Casino rolled up their sleeves and got to work alongside their dedicated team members. The Temecula resort’s housekeepers and Environmental Services specialists showed the corporate folks the right ways to scrub toilets, how to change a hotel room in record time, what it takes to make public restrooms sparkle and much more. These team members are thorough, hardworking and take pride in their duties as they are a large part of why the casino/resort has earned the AAA Four Diamond Award since 2002.
This is the second year the team has participated in the appreciation week. Each day, housekeeping team members received special treats and recognition. Selected resort teams and leadership wore environmental services uniforms and worked various clean-up shifts together. Dozens of non-housekeeping team members including top executives came together for a variety of games and challenges to see what it’s really like to be a housekeeper in a 517-room (soon-to-be 1,090 room) resort with a 200,000 square foot gaming floor – and – quickly realized it was much more difficult than they anticipated.
Vice President of Human Resources, Shannon Weidauer, was paired with environmental services team member Sherrie Lane, and after gathering in the pre-shift room for 7 a.m stretches and a word of inspiration from Director Vito LoVerde, they were off to Zone 5 – slots!
“Sherrie is so meticulous and she walked me through every step of her process to make sure our gaming floor is spotless before guests arrive,” said Shannon. “We spent at least two hours on the first wipe down. I was so impressed.”
Pechanga Resort & Casino has a history of appreciating and caring for their team members to ensure each individual is fulfilled in their position and recognized for all that they do on the job. Participating in National Housekeeping Appreciation Week is just one of the many ways Pechanga executives and team members show their appreciation and encourage friendly interactions and friendships with one another.
The week’s events culminated with a celebratory luncheon held in the ballroom, where Pechanga Development Corporation Board Member Andy Masiel, Sr. and Vice President of Hotel Operations Thomas Mueller thanked all 200 environmental services team members for their contributions to Pechanga’s unprecedented growth and success.